Stakeholder Engagement - Ambuja Cement: Building India's Future2

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Stakeholder Engagement

Strengthening Stakeholder Connections

Stakeholders	Engagement Mechanisms	Purpose of Engagement	Frequency	Stakeholder Value Created	Capitals Impacted

👥 Shareholders and Investors	Investor Relations Arm Annual Report Public Disclosures Investor Meetings/Calls Analyst Calls IR Deck on the Website	To strengthen business conduct and communication Growth and profitability of ESG-oriented business	Quarterly/ annually as and when requested One-on-one shareholder interaction as and when requested	₹2 Dividend per share 8.8% Return on Equity (RoE)	💰
🔄 Channel Partners	Channel Satisfaction Survey Annual Conferences Marketing Meetings	To enhance transparent communication of products and services	Bi-annual survey Annual/ continuous process	537 Channel Partner Meets	💰 🏭
⚖️ Government and Regulatory Authorities	Annual Reports Plant Visits Regulatory Compliance Reports	Climate change related rules/regulations Communications on proposed legislations	Continuous interaction	₹1,66,517 Total Direct Tax Contribution to the National Exchequer	💰 🌍
👥 Customers	Customer Satisfaction Survey Formal and informal discussions Technical Services Team Camps Product Promotion Drives Grievance Redressal System	Customer satisfaction and feedback on services/products Understand grievances Strengthen relationship with customer Create awareness about ESG	Periodically	14,198 Knowledge Meets	🏭 🧠
👨‍💼 Employees	Training and Seminars Meetings and Reviews HR Programmes Employee Satisfaction Surveys Departmental Meetings Townhall Meetings Internal Newsletters and Magazines	Work-life balance Transparent appraisal and promotion policy Stability of internal policy Fair remuneration structure	Continuous interactions	4,509 Employees and Workers given Training	🧠 👥
🔄 Suppliers	Supplier Meets Periodic Assessments and Interactions	Adherence to the supplier code of conduct Strengthen business relationships Create awareness for sustainable supply chain	Continuous interactions	90% Sustainable Suppliers	💰 🏭 🌊
🏘️ Community	Project-based Stakeholder Meets CSR Arm Community Advisory Panel	Positive engagements for sustainable mining, water conservation, land reclamation, and other initiatives of CSR	Continuous interactions	3.6 million	👥 🌿
📰 Media	Media briefings Press releases Marketing communication	Increase transparency and clarity in shared information	Need-based	Impactful brand initiatives launched	🧠 👥
👷 Construction Professionals	Marketing/Conferences	Promote advanced construction techniques, sustainable construction practices, knowledge dissemination on good construction and product quality	Continuous interactions	663 Training and Certification Programmes Held	🏭 🧠 👥
🏢 Industry Associations	Meetings/Conferences Policy papers	Knowledge enhancement for policy interventions and policy advocacy on sustainable development practices in value chain	Need-based	8 Partnerships	🧠 👥

Capitals:

💰

Financial

🏭

Manufactured

🧠

Intellectual

🌊

Natural

👤

Human

👥

Social and Relationship

Partnering with Industry Associations

Ambuja Cements works closely with various national and international-level associations to influence public policies and drive industry initiatives, strengthening its involvement in the broader industrial landscape.

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Partnering with Industry Associations

Trade and Industry Chambers/Associations

United Nations Global Compact

International Renewable Energy Agency

India Business & Biodiversity Initiative

Global Cement and Concrete Association

Confederation of Indian Industry

Science Based Targets Initiative

World Economic Forum

National Safety Council