PRODUCT QUALITY MANAGEMENT
PR1, EN 26
‘Assured quality’ is one of the prime factors for sustainability of the industry. Product Quality Management (PQM) plays a significant role in this respect by ensuring cement quality, boosts consumers’ confidence and leads to new products. Our PQM includes a comprehensive set of tools which are used to control and manage product quality across to company. This system involves monitoring of 5 quality principles:
These parameters are integrated into a Product Quality Index (PQI), which is used for the manufacturing performance analysis and is tuned with ISO 9000. As shown in the Figure, the system starts with the customer requirements and ends with the final evaluation of customer satisfaction, including all the intermediate processes to ensure that the delivered product has the right quality.

Figure Corporate Product Quality Management
Ambuja Cements Limited